What is Compass Advocate?
For employers who are dissatisfied with the poor service, lack of utilization and long turnaround times of current patient advocacy vendors, Compass Advocate is an advocacy solution from Compass that gives employees a 7x better healthcare experience.
Employees Need Answers,
Not the Runaround
Employees need friendly, empathetic, well-trained healthcare experts who are great problem solvers and empowered to act on their own without a “script.” Let our Compass Health Pro® team remove the hassle of healthcare so employees can focus on what matters most.
A 7x Better Healthcare Experience
Let’s face it, healthcare can be frustrating and employees need help. According to the Global Brand Simplicity Index, the healthcare insurance industry ranks last in terms of simplicity, and the average Net Promoter Score for the healthcare industry is a mere +12. Here’s how Compass Advocate provides employees and their families a 7x better healthcare experience:
Understand Health Benefits
Help employees receive unbiased guidance selecting a healthcare plan and give them personal support for medical, dental and vision benefits throughout the year.
Get Help With Medical Bills
Give employees an expert to fix problem medical bills. Compass tracks down and fixes problem bills from any source so employees are not overcharged.
Help employees verify care coverage, schedule appointments, transfer medical records and coordinate care. Let us give your employees back all the time they’ve spent on hold only to not get what they needed.
Right Programs at the Right Time
Help employees understand and use their health benefits – like telemedicine, disease management and EAP – in-the-moment, when they actually need them.
Don't Settle for
Don’t settle for a partner with junior varsity employee support. With Compass, you get more than a powerful healthcare navigation solution, your employees get a personal Health Pro consultant to help them every step of the way.LEARN MORE
It is very helpful to have Compass review my bills. I got one of them reduced from $955 to $350. I would never be able to figure this out on my own.
All Compass staff whom I have been in correspondence with have been very professional. I would highly recommend Compass to all employers. The amount of time that my family has saved is more than I could have imagined.
Looking for a solution that also impacts healthcare costs?
Meet Compass Navigator.
Looking for a complete healthcare navigation solution to lower healthcare costs and improve the overall employee health benefits experience? With Compass Navigator, empower employees to make simpler, smarter healthcare decisions.LEARN MORE