Don’t choose a healthcare plan that is difficult to administer. While it might seem like the latest “shiny object” — benefits professionals should consider the time it takes to setup and maintain a new healthcare plan. If the plan is too complicated, utilization will be low for a number of reasons.
The CEO of a major Midwest insurance brokerage firm recently told me: “The appetite of our clients for anything that will demand much of their time is minimal.”
Even formal RFPs contain entire sections devoted to “how much time it will require the client to work with the vendor.”
Employee healthcare solutions should:
- Be used by employees
- Lower healthcare costs and deliver a meaningful ROI
- Require minimal time and effort to administer
When vetting employee health vendors, think about the following issues:
- Don’t disrupt existing carrier relationships and data feeds
- Proven solutions without a lot of ‘bugs’ and ‘hiccups’
- Liked by employees… the only way to maintain consistent levels of utilization is to have an offering that people enjoy and will tell their fellow employees that they like. Word-of-mouth is still very powerful
- Don’t require complicated technology/data integrations
- Decrease healthcare utilization or lower the cost of an individual unit of healthcare utilization (e.g. CT Scan, endoscopy)
This list is by no means complete. However, it’s realistic for employee benefits professionals to consider how cumbersome working with a new healthcare vendor may be for their team.
What do you think? Are there any other considerations you have?Is Your Healthcare Benefits Plan Too Complicated? Click To Tweet
To learn more about how Compass makes healthcare plans easy to implement and maintain for employer groups, please visit www.compassphs.com