Last week we discussed the dynamics behind the concept: To solve the healthcare cost problem, we have to solve the healthcare experience problem first. The healthcare cost problem is really the problem of company management, Human Resources or the benefit consultant. We want employees and their family members to take different actions, but we have to do something for them in return. We have to make their healthcare benefits experience better before they’ll help us solve our healthcare cost problem. We examined this topic in our July webinar entitled “Health Plan Moments of Truth: Best Practices for Creating Health Plan1Read Our Blog
"Does that mean what I think it means?? I’m about to shed happy tears if so. $20 is definitely doable. Thousands upon thousands was not. Words just can’t explain how outstanding you guys have been through everything. Thanks so much!"